Our Commitment to You
It is our deepest honor and privilege to take care of your patient. At IVS we hold this responsibility in the highest regard. Your patient is our passion and that reflects in everything we do. We will use our knowledge, skills, and resources to provide the best care possible to your patient. We will practice in a manner that reflects our deepest respect and compassion for each patient. This is our work, this is our passion. This is our committment to our referring veterinarians.
At IVS we pride ourselves in getting patients into the hospital as soon as possible to get them the help they need. With our 24-hour Emergency department, patients can be seen immediately in an emergency. 3rd sentence: If an appointment is needed in our specialty departments, simply call IVS and we will work with you to get your patient scheduled as soon as possible. Typically we are able to get your patient scheduled within the same day or next day. If an appointment is needed within our specialty departments simply call IVS and we will work with you to get your patient into the hospital as soon as possible. Typically we are able to get your patient into the hospital the same day or next day.
Once your patient is at IVS care begins promptly. Our doctors and technicians work together to provide same day diagnosis, treatment, surgery, etc, as often as possible. Your patient is under regular observation and care from our team around the clock.
While your patient is at IVS and we will do everything possible to communicate effectively with you. On a daily basis you will receive a personal phone call and/or fax from our treating providers updating you on the status of your patient. If you have a particular way you would like to be updated regarding your patient, please make our Front End team aware of your preferences.
If at any time you have a question or concern as a referring veterinarian, you may contact the Operations Manager at 515-280-3100.
Visits to IVS
Visits from our referring veterinarians are welcome and encouraged! The next time your patient is referred to us, come to our hospital and experience our care first hand. Our referring veterinarians are welcome at IVS at all times.
If at any time you have a question or concern as a referring veterinarian, please contact the Operations Manager at 515-280-3100.