6110 Creston Avenue
Des Moines, Iowa 50321
Phone(515) 280-3100

ISU Student Experience

Policies & Fees

Iowa Veterinary Specialties is a full- service, emergency and specialty hospital providing a broad range of services including emergency, surgery, internal medicine, oncology, exotics, acupuncture, and palliative care services. We do not provide preventive or routine services. Preventative and routine care is provided by your daytime/ referring veterinarian. For emergency visits, if you are able to call to alert us, please do so as it allows us to prepare for your pet's arrival. Specialty services such as Surgery and Internal Medicine may be scheduled through your day-time veterinarian. We treat dogs, cats, and some of our doctors will see pocket pets (small mammals such as rabbits and gerbils). We do not treat large (farm) animals or wild animals. All patients seen through our Emergency department are seen on a triage basis (most serious cases first). We are forbidden by law to dispense or prescribe medication without performing a physical exam. Initial emergency visits are $159.50 and estimates will be provided after that point by the treating doctor.  Initial Exotics Emergency visits are $163.35.

Payment Options

We request payment when services are rendered. We accept Visa, MasterCard, American Express and Discover credit cards, Care Credit and of course accept cash and personal checks. Thank you for allowing us to offer the same level of care for your pet as we would for our own.

Third Party Financing through Care Credit is available, Special terms will apply to qualifying purchases once you have been approved and have decided on a plan that best fits your needs. Interest will be charged to your account from the purchase date at the APR for Purchases if the purchase balance is not paid in full within the promotional terms set by the plan you have chosen.

Effective March 7, 2023 Iowa Veterinary Specialties will be offering Scratchpay to give you more options to pay for your pets necessary medical needs.  Emergencies by nature are not timely and lead to difficult decisions needing to be made.  Iowa Veterinary Specialties wants to try to help all pets get the care they need when they need it by giving you options when you need them. Check out Scratchpay a third party payment option with affordable plans to chose from. Ask a receptionist for details.

"All the Vet techs and receptionists were nothing but phenomenal and soooo understanding!"

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